Setting Up Your Shop 3

• How to use Categories
• CardConnect - Merchant Integration Setup and Training Guide
• 360 Payments - Merchant Integration Setup and Training Guide

Standard Work Flow 7

• Repair Order Workflow 101
• Add New Customer
• Add New Vehicle
• Create an Appointment
• Create an Estimate

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Staff 4

• Add New Staff Members
• Set Up Permissions for Staff
• How to Pay Staff a Flat Rate for Work in Progress
• Shift Clocks and Service Clocks

Accounting 1

• Setting Up Quickbooks Online

Parts 1

• Parts Ordering and eCommerce Webinar

Parts Integrators 3

• Configure PartsTech to Sync with Shop-Ware
• Configure WHI Nexpart to Sync with Shop-Ware
• Configure WorldPac SpeedDIAL to Sync with Shop-Ware

Optimizer 9

• Quick Guide and Articles
• Intro to GP Optimizer
• Why Is the Optimizer Better Than a Traditional/Linear Matrix?
• How to Start the Optimizer
• Reviewing and Editing your Inventory

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Diagnostic Integrations 1

• Scan Tool Integration - Bosch ADS625

General 42

• What Is the Labor Cost Based On?
• How Can I See the Profits for a Job?
• Can I Use Spell Check in Shop-Ware?
• What CRM Providers Do You Integrate With?
• Does Shop-Ware Send Automated Alerts or Updates to Customers?

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Release Notes 100

• v215 Release Notes - 12/23/2020
• v214 Release Notes - 12/16/2020
• v211-213 Release Notes - 12/09/2020
• v210 Release Notes - 11/18/2020
• v209 Release Notes - 11/12/2020

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