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Knowledge base
Training Guides
Setting Up Your Shop
3
How to use Categories
CardConnect - Merchant Integration Setup and Training Guide
360 Payments - Merchant Integration Setup and Training Guide
Standard Work Flow
7
Repair Order Workflow 101
Add New Customer
Add New Vehicle
Create an Appointment
Create an Estimate
See all 7 articles
Staff
4
Add New Staff Members
Set Up Permissions for Staff
How to Pay Staff a Flat Rate for Work in Progress
Shift Clocks and Service Clocks
Accounting
1
Setting Up Quickbooks Online
Parts
1
Parts Ordering and eCommerce Webinar
Parts Integrators
3
Configure PartsTech to Sync with Shop-Ware
Configure WHI Nexpart to Sync with Shop-Ware
Configure WorldPac SpeedDIAL to Sync with Shop-Ware
Optimizer
9
Quick Guide and Articles
Intro to GP Optimizer
Why Is the Optimizer Better Than a Traditional/Linear Matrix?
How to Start the Optimizer
Reviewing and Editing your Inventory
See all 9 articles
Diagnostic Integrations
1
Scan Tool Integration - Bosch ADS625
FAQs
General
42
What Is the Labor Cost Based On?
How Can I See the Profits for a Job?
Can I Use Spell Check in Shop-Ware?
What CRM Providers Do You Integrate With?
Does Shop-Ware Send Automated Alerts or Updates to Customers?
See all 42 articles
Product Updates
Release Notes
100
v215 Release Notes - 12/23/2020
v214 Release Notes - 12/16/2020
v211-213 Release Notes - 12/09/2020
v210 Release Notes - 11/18/2020
v209 Release Notes - 11/12/2020
See all 100 articles